FAQ

Do you offer worldwide shipping?
Currently I DO NOT offer international shipping. I’m hoping to change this Q4 2021, but as of now there is no international shipping.

Damage and Refunds
Please try to closely examine your order upon arrival and contact me immediately if your item has any damage or if you have received the wrong item. I will do my best to correct any problems that may have occurred with your order in the shipping/arrival process. If you need to contact me regarding damaged product or incorrect orders, please contact me at GlassbyGroves@gmail.com

All other sales are final.

When will my order ship?
Your order will be shipped within 7 days of the order placement. There may be some order delays due to Covid-19. All orders are insured and come with tracking information once shipped. I do not take responsibility for stolen packages.

Do I offer classes?
I am not currently offering classes online or in-person.

Custom Orders/Commissions
If you are interested in a custom order or commission please email me at GlassbyGroves@gmail.com . I would be more than happy to discuss what options we have in creating your piece!

Do I offer wholesale?
No I do not currently offer wholesale.

How do I care for my piece?
Please see my page on Stained glass care for more information on this topic!